"I’ve lost count of the years Hitomi Shiraishi has cut my hair, about 19 years I think, it doesn’t really matter, what matters is that I keep going back, for one single reason, that is Hitomi, she listens, advises, she cuts, at least for me, using scissors, not a standard machine Number Two, although I know she can, and well. If I arrive and simply want a repeat of last time, she knows, she remembers’ and then she delivers. We chat, she knows my family, by name, she cares. And, if I wish to try a new hair style, no problem, I get what I ask for, but better, she always says, give it a few days, a week, if you want it altered, changed, shortened, just come back. I hope Hitomi keeps her doors open for another 19 years."
"I have been a client of Hitomi for approximately 15 years. She is a superb hairdresser and this is why I keep coming back. I completely recommend this salon to men looking for something different than your local barber."
"I have been having my haircut with Hitomi from The Grooming Lounge now for 19 years. The service and friendly relaxed grooming is so professional. Hitomi remembers your cut and is very particular with the finest detail to your request. The wash and head & shoulder massage all being part of the service is a great way to finish / start your day. The Grooming Lounge would rate in the top Auckland men's hairstylist lounge and has my 100% recommendation."
"I’ve been seeing Hitome for longer than I can remember now (it must be at least 18 years!), and I still look forward to our appointments each month and have never once walked away disappointed with a cut. The introduction of the Japanese massage services has really enhanced her operation in recent years too. Thoroughly recommend The Grooming Lounge."